CA API Gateway: Error saving service and policy

Products

• CA API Gateway (Layer 7)
• SA94 to API SECURITY
• STARTER PACK-7
• CA Rapid App Security
• MOBILE API GATEWAY
• CA Mobile - API Gateway
• CA API Gateway

Issue/Introduction

When attempting to save a policy in policy manager you may encounter the below message:

<Please see attached file for image>

Environment

Release:
Component: APIESM

Resolution

This can be caused by a corruption of the l7tech folder.

You will need to rename the folder located here and relaunch policy manager.

C:\Users\<user_name>\.l7tech to .l7tech