DevTest Portal Denies Login

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Article ID: 107497

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Updated On:

Products

CA Application Test Service Virtualization CA Continuous Application Insight (PathFinder) CA Service Virtualization (DevTest / LISA / VSE / Application Test)

Issue/Introduction

Portal is not allowing me to login with any valid password.

The webpage is responding but, on login, I get "Portal error, can not authenticate user. Please make sure the Portal service is running. "
 

Cause

Has set lisa.webserver.https.enabled=true in the local.properties file of where the Registry is running, but Portal is not expecting https.

Environment

Release:
Component: ITKOTF

Resolution

Set lisa.webserver.https.enabled=false in the local.properties file of where the Registry is running and restarted Registry.

This resolved issue.