Spectrum distributed install failing with "SPC-INT-20068: Error: We were unable to resolve from <hostname>"

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Article ID: 107483

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Updated On:

Products

CA Spectrum

Issue/Introduction

Spectrum distributed install failing with "SPC-INT-20068: Error: We were unable to resolve from <hostname>"

spectrum: Creating installation log: LOGS_20180721/spectrum.16.14
spectrum: Starting Test
spectrum: SPC-INT-20068: Error: We were unable to resolve from spectrum.

Cause

The install cannot resolve the hostname specified in the "remote_host" or "main_loc_serv" parameter in the install HII file.

Environment

Any Spectrum version

Resolution

Ensure the "remote_host" and "main_loc_serv" parameters in the install HII file are populated with hostname values that are properly resolved.

Additional Information

Please reference the "Installing in a Distributed Environment" section of the documentation for more information.