[AWA] Jobs status is Still Active while the jobs had actually ended

Article Id: 107439
Status: Published
Updated On: 07-08-2018 03:02
Products:
CA Automic Workload Automation - Automation Engine , AUTOMIC WORKLOAD AUTOMATION
Issue/Introduction:

The Automic Automation Engine system fails to update the jobs status, it keeps Jobs status in Still Active while the Jobs had actually ended normally.

Cause:

The Automic Automation Engine Database is full and system cannot update anything else into Database in ET and EH tables

Environment:

12.0.1

Resolution:

Please revise the cause as above, if correct:

  • Shrink Database Table ET and EH
  • Extend the table space