[AWA] Jobs status is Still Active while the jobs had actually ended

Products

• CA Automic Workload Automation - Automation Engine

Issue/Introduction

The Automic Automation Engine system fails to update the jobs status, it keeps Jobs status in Still Active while the Jobs had actually ended normally.

Cause

The Automic Automation Engine Database is full and system cannot update anything else into Database in ET and EH tables

Environment

12.0.1

Resolution

Please revise the cause as above, if correct:

• Shrink Database Table ET and EH
• Extend the table space