Windows Jobs aborts with Return Code 9009

Products

• CA Automic Workload Automation - Automation Engine

Issue/Introduction

Problem was in Windows Agent Version 12.0.3 and did not exist in previous versions.

Windows jobs systematically abort with a Return Code 9009.

==================================================================================================================
C:\>C:\Program Files\UC4\.......\AgentWin\bin\UCXJWX6M.EXE JNR=0001124189 MNR=5000 PNR=2303 IPA=10.144.221.95 TYP=S TXT=" Job started" 
'C:\Program' is not recognized as an internal or external command, 
operable program or batch file. 
ATTENTION - UC4:JOBMESSENGER failed 
JOB ended with RETCODE 0 
JOBMSG ended with RETCODE 9009 
JOB will abort with RETCODE from JOBMSG step
==================================================================================================================


 

Environment

Any Windows versions that are supported by Microsoft and which are compatible with the AUTOMIC solution

Cause

The Agent is not able to retrieve its compounds, if it was installed in "C:\Program Files\"

Resolution

Workaround:

Replace "C:\Program Files\" in the variable UC_EX_JOB_MD of the agent

=====================================================================================================
in the INI file of the window Agent und the section [VARIABLE], adjust UC_EX_JOB_MD

[VARIABLES] 
.... 
UC_EX_JOB_MD=..\UCXJWX6M.EXE 

adjust to: 

UC_EX_JOB_MD=C:\PROGRA~1\UC4\..........\AgentWin\bin\UCXJWX6M.EXE\UCXJWX6M.EXE 
======================================================================================================


Solution:
 

Update to a fix version listed below or a newer version if available.

 

Fix version:

Component(s): Automation Engine and Windows Agent

Automation Engine 12.2 - Available