Windows Jobs aborts with Return Code 9009

Products

• CA Automic Workload Automation - Automation Engine
• AUTOMIC WORKLOAD AUTOMATION

Issue/Introduction

Problem was in Windows Agent Version 12.0.3 and did not exist in previous versions.

Windows jobs systematically abort with a Return Code 9009.

==================================================================================================================
C:\>C:\Program Files\UC4\.......\AgentWin\bin\UCXJWX6M.EXE JNR=0001124189 MNR=5000 PNR=2303 IPA=10.144.221.95 TYP=S TXT=" Job started" 
'C:\Program' is not recognized as an internal or external command, 
operable program or batch file. 
ATTENTION - UC4:JOBMESSENGER failed 
JOB ended with RETCODE 0 
JOBMSG ended with RETCODE 9009 
JOB will abort with RETCODE from JOBMSG step
==================================================================================================================


 

Cause

The Agent is not able to retrieve its compounds, if it was installated in "C:\Program Files\"

Environment

Any Windows versions that are supported by Microsoft and which are compatible with the AUTOMIC solution

Resolution

Workaround:

Replace "C:\Program Files\" in the variable UC_EX_JOB_MD of the agent

=====================================================================================================
in the INI file of the window Agent und the section [VARIABLE], adjust UC_EX_JOB_MD

[VARIABLES] 
.... 
UC_EX_JOB_MD=..\UCXJWX6M.EXE 

ajust to: 

UC_EX_JOB_MD=C:\PROGRA~1\UC4\..........\AgentWin\bin\UCXJWX6M.EXE\UCXJWX6M.EXE 
======================================================================================================


Solution:
 

Update to a fix version listed below or a newer version if available.

 

Fix version:

Component(s): Automation Engine and Windows Agent

Automation Engine 12.2 - Available