First one line goes out when I read log from PolicyManager

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Article ID: 107174

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Updated On:

Products

CA API Gateway (Layer 7) SA94 to API SECURITY STARTER PACK-7 CA Rapid App Security MOBILE API GATEWAY CA Mobile - API Gateway CA API Gateway

Issue/Introduction

Viewing the log from PolicyManager. 
Menu -> View -> View logs. 
First one line is not shown in "View logs" of PolicyManager. 

Cause

First one line is not shown when is viewed the log from PolicyManager.
It is due to gateway removes the first line when the number of chars does not match the total number of bytes of the data.
In this case customer has i18n char which is 3 bytes per char which caused number mismatch in turn line removal.
Those special chars are displayed properly and only issue here is the first line looks missing to customer.
The part that remove the first line is taken out and now it shows all the log records.

 

Environment

API Gateway 9.x
 

Resolution

Fixed in 9.2CR10, 9.3CR3 and 9.4