First one line goes out when I read log from PolicyManager
Article ID: 107174
Updated On:
Products
CA API Gateway (Layer 7)
SA94 to API SECURITY
STARTER PACK-7
CA Rapid App Security
MOBILE API GATEWAY
CA Mobile - API Gateway
CA API Gateway
Issue/Introduction
Viewing the log from PolicyManager.
Menu -> View -> View logs.
First one line is not shown in "View logs" of PolicyManager.
Menu -> View -> View logs.
First one line is not shown in "View logs" of PolicyManager.
Cause
First one line is not shown when is viewed the log from PolicyManager.
It is due to gateway removes the first line when the number of chars does not match the total number of bytes of the data.
In this case customer has i18n char which is 3 bytes per char which caused number mismatch in turn line removal.
Those special chars are displayed properly and only issue here is the first line looks missing to customer.
The part that remove the first line is taken out and now it shows all the log records.
It is due to gateway removes the first line when the number of chars does not match the total number of bytes of the data.
In this case customer has i18n char which is 3 bytes per char which caused number mismatch in turn line removal.
Those special chars are displayed properly and only issue here is the first line looks missing to customer.
The part that remove the first line is taken out and now it shows all the log records.
Environment
API Gateway 9.x
Resolution
Fixed in 9.2CR10, 9.3CR3 and 9.4
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