Can I upgrade SystemEDGE 4.3 to 5.9?

Products

• CA Systems Performance for IM (SystemEdge)
• CA eHealth

Issue/Introduction

• We want to upgrade SystemEDGE to the latest version.
• Current version is very old (4.3.2).

• What are the best practices to perform the upgrade?

Environment

Release: SYSEDG99000-4.3-Stand Alone SystemEDGE Agent
Component:

Resolution

• First upgrade SystemEDGE 4.3.2 to 4.3.6a (RO52524) - Please contact SystemEDGE Support if you need to be provided with this package.
• Then upgrade 4.3.6a to 5.9 (Which is the latest GA Release) 

SystemEDGE 5.9 WIndows
CA VIRTUAL ASSURANCE FOR INFRASTRUCTURE MANAGERS 12.9 0000 - (WINDOWS):MANAGER & AGENTS DVDDVD01152325U.iso

SystemEDGE 5.9 Unix
CA VIRTUAL ASSURANCE FOR INFRASTRUCTURE MANAGERS 12.9 0000 - (WINDOWS):MANAGER & AGENTS DVDDVD01152325U.iso