Can I upgrade SystemEDGE 4.3 to 5.9?

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Article ID: 107157

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Updated On:

Products

CA Systems Performance for IM (SystemEdge) CA eHealth

Issue/Introduction

  • We want to upgrade SystemEDGE to the latest version.
  • Current version is very old (4.3.2).


  • What are the best practices to perform the upgrade?

Environment

Release: SYSEDG99000-4.3-Stand Alone SystemEDGE Agent
Component:

Resolution

  • First upgrade SystemEDGE 4.3.2 to 4.3.6a (RO52524) - Please contact SystemEDGE Support if you need to be provided with this package.
  • Then upgrade 4.3.6a to 5.9 (Which is the latest GA Release) 
SystemEDGE 5.9 WIndows
CA VIRTUAL ASSURANCE FOR INFRASTRUCTURE MANAGERS 12.9 0000 - (WINDOWS):MANAGER & AGENTS DVDDVD01152325U.iso

SystemEDGE 5.9 Unix
CA VIRTUAL ASSURANCE FOR INFRASTRUCTURE MANAGERS 12.9 0000 - (WINDOWS):MANAGER & AGENTS DVDDVD01152325U.iso