Filter does not populate during certification template creation

Products

• CA Identity Manager
• CA Identity Governance
• CA Identity Portal

Issue/Introduction

When attempting to create a Certification Template to launch a campaign in CA Identity Governance, you may be unable to access the filter page during the Template creation process. Upon trying to create a filter in the template, the wizard skips directly from the General page to the Reviewers page, preventing you from populating or configuring the necessary filters.

Environment

Identity Governance

Resolution

To resolve this issue, update the Identity Governance property settings and clear the cache by following these steps:

1. In the property settings of Identity Governance, set the following property:
   
   campaign.allowIndirectTasksActions = true
   
   
2. Save your changes.
3. In the Identity Governance menu, clear the system cache by navigating to: Administration > Cache > Clear Cache
4. If you are behind a proxy, start a new session to ensure the updated settings take effect.