Local Users and Groups realm is misconfigured message

Products

• APP PERF MANAGEMENT
• CA Application Performance Management Agent (APM / Wily / Introscope)
• CUSTOMER EXPERIENCE MANAGER
• INTROSCOPE

Issue/Introduction

Getting the below error while starting one of the collectors.

7/19/18 09:48:24.600 AM EDT [ERROR] [main] [Manager] The EM failed to start. Local Users and Groups realm is misconfigured. Error using new settings for Realm: Unexpected exception in XML configuration file
7/19/18 09:48:24.601 AM EDT [VERBOSE] [main] [Manager]

com.wily.introscope.spec.server.beans.usermgmt.UserMgmtException: Local Users and Groups realm is misconfigured. Error using new settings for Realm: Unexpected exception in XML configuration file
        at com.wily.introscope.server.beans.usermgmt.xml.UserManagementConfig.initializeRealms(UserManagementConfig.java:173)
        at com.wily.introscope.server.beans.usermgmt.xml.UserManagementConfig.initialize(UserManagementConfig.java:75)

Cause

This was due to a permissions issue that was impacting the file access. 

Environment

Release:
Component: APMISP

Resolution

Fix the permissions issue.