CAS9408E in ENF JOBLOG

book

Article ID: 107090

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Updated On:

Products

CA CIS CA Common Services for z/OS CA 90s Services CA Database Management Solutions for DB2 for z/OS CA Common Product Services Component CA Common Services CA Datacom/AD CA ecoMeter Server Component FOC CA Easytrieve Report Generator for Common Services CA Infocai Maintenance CA IPC Unicenter CA-JCLCheck Common Component CA Mainframe VM Product Manager CA Chorus Software Manager CA On Demand Portal CA Service Desk Manager - Unified Self Service CA PAM Client for Linux for zSeries CA Mainframe Connector for Linux on System z CA Graphical Management Interface CA Web Administrator for Top Secret CA CA- Xpertware CA Compress Data Compression for MVS CA Compress Data Compression for Fujitsu

Issue/Introduction

Within the enf jolbog, the client reports 
CAS9408E - ARCHIVE encountered an error that may require attention.
 

Cause

Additional messages appearing in the enf joblog, prior to CAS9408E.

01.00.57 STC05399  IGD306I UNEXPECTED ERROR DURING CBRXLCS PROCESSING  485
    485             RETURN CODE 12 REASON CODE 56
    485             THE MODULE THAT DETECTED THE ERROR IS IGDIDMUS
    485             SMS MODULE TRACE BACK - IDMUS IDMSU IDM00 SSIRT
    485             SYMPTOM RECORD CREATED, PROBLEM ID IS IGD00004

Environment

z/OS

Resolution

The igd306i with the reason code 56 says: 
56 NO LIBRARIES ASSOCIATED WITH LIST 
OF STORAGE GROUPS OR LIBRARY IS 
UNKNOWN 
The problem is with the IBM ROBOT 
allocation.
Client confirmed  there was NO TAPE AVAILABILITY on their TEST LPAR.