EEM stopped talking to LDAP
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EEM stopped talking to LDAP

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Article ID: 107066

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Updated On:

Products

CA Workload Automation AE - Business Agents (AutoSys) CA Workload Automation AE - Scheduler (AutoSys) Workload Automation Agent

Issue/Introduction

The EEM server was working fine with two nodes. After adding the third node the first two nodes fail to bind to LDAP.

Environment

EEM  Release: 12.6
EEM HA with three nodes

Cause

While troubleshooting we found that the dxserver could not be started on the primary server.

The itechpoz_trace.log on the primary had the following error.

* [1] 20180717.093219.452 DSA_I2690 Multiwrite-DISP: Peer 'itechpoz-SECONDARY-SERVER' updated
* [64] 20180717.093320.505 DSA_E2735 Multiwrite-DISP: Unable to synchronize with peer 'itechpoz-THIRD-SERVER'

Resolution

The primary server was not able to communicate with the THIRD server.
The server was using /etc/resolve.conf  for ip resolution and it was blank.After updating the file manually and Restarting dxserver and now the EEM HA is working fine.