view Classic workflow tasks assigned to groups in mobile app
Article ID: 107042
Updated On:
Products
SUPPORT AUTOMATION- SERVER
CA Service Desk Manager - Unified Self Service
KNOWLEDGE TOOLS
CA Service Management - Asset Portfolio Management
CA Service Management - Service Desk Manager
Issue/Introduction
Customer is using the classic Workflow Tasks, but they are not visible in Mobile APP, when they are assigned to gorups
Is it possible to see the Classic Workflow Tasks assigned to Groups in Mobile APP?
Is it possible to see the Classic Workflow Tasks assigned to Groups in Mobile APP?
Environment
CA Service Desk Manager 17.1.x
Resolution
it works as design
- For CA Service Desk Manager Classic Workflow, tasks that are assigned to the CA Service Desk Manager group are not displayed. Only tasks that are assigned to individuals are displayed
- For CA Service Desk Manager Classic Workflow, tasks that are assigned to the CA Service Desk Manager group are not displayed. Only tasks that are assigned to individuals are displayed
Additional Information
Feedback
Yes
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