You are not authorized to access this search when exporting an Asset Search Result
Article ID: 107012
CA IT Asset ManagerCA Software Asset Manager (CA SAM)ASSET PORTFOLIO MGMT- SERVERCA Service Management - Asset Portfolio ManagementCA Service Management - Service Desk Manager
I added a field to a search in IT Asset Manager 17.1. I exported the search. The e-mail received had a status of Failed. The error in the e-mail said: You are not authorized to access this search.
Release: Component: ARGIS
There may be cache that does not recognize the new field. Restart IIS. Also, restart the CA Asset Portfolio Management - Export Service. Close and reopen the browser, re-export the search and test the e-mail.