Logmon Probe Clear alert watcher not working

Products

• DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

I have setup a profile to alert when it matches some text from a log file. Also I want to clear the alerts when it sees OK in the log file. The clear alerts does not seem to work.

Environment

Release:
Component: UIMLGM

Resolution

We had to put in the same subsystem key for the alert and the clear alert. Also message had to be case-sensitive.