Logmon Probe Clear alert watcher not working

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Article ID: 107008

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Updated On:

Products

DX Infrastructure Management NIMSOFT PROBES

Issue/Introduction

I have setup a profile to alert when it matches some text from a log file. Also I want to clear the alerts when it sees OK in the log file. The clear alerts does not seem to work.

Environment

Release:
Component: UIMLGM

Resolution

We had to put in the same subsystem key for the alert and the clear alert. Also message had to be case-sensitive.