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Hierarchy totals are different in Basic view and detailed view
Article ID: 106999
Updated On:
Products
Clarity PPM SaaS
Clarity PPM On Premise
Issue/Introduction
When looking at the CA PPM Hierarchy tab for a project in the basic view and then in the detailed view. There is a large discrepancy in the totals.
Environment
Release:
Component: PPMFNM
Component: PPMFNM
Resolution
- Check to see if there was ant recent change, such as a change in transaction class, for resources on the project that may be causing the discrepancy.
- Ensure all the recommended CA PPM jobs are run (See KB000009943 - CA PPM: How should the jobs be scheduled?)
Feedback
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