How to remove the Risk Auth instance completely

Products

• CA Advanced Authentication
• CA Risk Authentication

Issue/Introduction

We have installed several instances of Risk Auth server in our environment. We have uninstall one of the Risk Auth server instance. However we still found the old instance information exists under:

Services and Server Configurations->Instance Configuration->Instance Management

We would like to know how can we remove the instance completely?

Environment

CA Risk Authentication 8.xTomcat 8.5Oracle database

Resolution

Follow these steps to clean up Risk Auth server instances:

1. Connect to Risk Auth database.

2. Run below query to remove RA instance:

delete from arrfinstances where HOSTNAME='<Host_Name>';

3. Run below query to remove the protocol entries associated with that instance:

delete from ARRFPROTOCOLREGISTRY where INSTANCEID like '<Host_Name>';

3. Restart application server and Risk Auth services after committing these transactions.