Getting a nullpointer error when trying to update an existing MCS profile for a processes monitor
Article ID: 106919
Updated On:
Products
DX Unified Infrastructure Management (Nimsoft / UIM)
Issue/Introduction
In USM, when trying to configure/change an existing monitor for the processes probe in the "Monitoring" tab, I am unable to open the profile.
The following error is displayed:
Cause
This occurs for profiles where a "reference device" is chosen, but that reference device may no longer exist in the database.
Environment
Release:
Component: CAUIM
Component: CAUIM
Resolution
This issue is resolved by applying MCS/USM patch 8.58-HF5 (or higher, if available.)
The latest available version of the hotfix will always be located at the UIM Hotfix Index
The latest available version of the hotfix will always be located at the UIM Hotfix Index
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