Getting a nullpointer error when trying to update an existing MCS profile for a processes monitor

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Article ID: 106919

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Updated On:

Products

DX Infrastructure Management NIMSOFT PROBES

Issue/Introduction

In USM, when trying to configure/change an existing monitor for the processes probe in the "Monitoring" tab, I am unable to open the profile.


The following error is displayed:



Unknown Error

Cause

This occurs for profiles where a "reference device" is chosen, but that reference device may no longer exist in the database.

Environment

Release:
Component: CAUIM

Resolution

This issue is resolved by applying MCS/USM patch 8.58-HF5 (or higher, if available.)

The latest available version of the hotfix will always be located at the UIM Hotfix Index

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