Getting a nullpointer error when trying to update an existing MCS profile for a processes monitor
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Article ID: 106919
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Updated On:
Products
DX Unified Infrastructure Management (Nimsoft / UIM)
Issue/Introduction
In USM, when trying to configure/change an existing monitor for the processes probe in the "Monitoring" tab, I am unable to open the profile.
The following error is displayed:


Environment
Release:
Component: CAUIM
Cause
This occurs for profiles where a "reference device" is chosen, but that reference device may no longer exist in the database.
Resolution
This issue is resolved by applying MCS/USM patch 8.58-HF5 (or higher, if available.)
The latest available version of the hotfix will always be located at the
UIM Hotfix Index
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