Device interafeces are not reflected in under metrics
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Article ID: 106866
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Updated On:
Products
DX Infrastructure Management
NIMSOFT PROBES
Issue/Introduction
Device interfeces are not reflected in under metrics.
missing port is iftype=1 (other).
currently snmpcollector probe does not detect iftype=1 ports.
Cause
some interfaces in device not discovered.
Undiscovered interfaces in this case are ifType=1.
ifType
http://www.alvestrand.no/objectid/1.3.6.1.2.1.2.2.1.3.html
Unfortunately, ifType=1 interface has never been designed to get discovered in snmpcollector probe.
Environment
UIM 8.51
SNMPCollector 3.43
Resolution
Here is the workaround :-
- Deactivate snmpcollector probe.
- Take the backup of snmp-port.xml
- Revise snmp-port.xml (line #148 and #573) as follows.
<ExpressionGroup name="PortNRMDS" destCert="{http://im.ca.com/normalizer}NormalizedPortInfo">
<Filter>(ifType!=24)</Filter>
- Activate snmpcollector probe.
- Discover the device by using the force component rediscover for target profile.
Additional Information
https://docops.ca.com/ca-performance-management/3-2/en/building/self-certification/self-certification-workflows/add-a-new-filter-to-a-vendor-certification/
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