What is the recommended method if we need to restore from backup with Web Viewer 12.1 after applying maintenance?
Release: CA Output Management Web Viewer 12.1
We recommend using the backup that is made during the maintenance install. You are prompted on whether to backup when installing a maintenance build.
The backup directory contains the two Web Viewer .war files. Backups are by default stored in
....../CA_OM_Web_Viewer/backups (.....\CA_OM_Web_Viewer\backups )
If you are not using the internal Derby database, just ignore those lines about internal Derby. Your external database will not need any backup or backout.