How do I Reset or Recover my Password for the DXI Environment?

Products

• CA App Experience Analytics

Issue/Introduction

How do I Reset or Recover my Password for the DXI Environment (https://cloud.ca.com/sppclient/#/login?CN=<Tenant>)?

Environment

Release:
Component: AXAENG

Resolution

Try clicking the "Forgot Password?" link. This link allows for password recoveries and resets. If this fails, please open a support ticket with CA Support and provide your email and tenant id.