Newly created Risk has Response Strategy populated from an existing Risk

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Article ID: 106781

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Updated On:

Products

Clarity PPM SaaS Clarity PPM On Premise

Issue/Introduction

Newly created Risk has Response Strategy populated from an existing Risk. 

Steps to Reproduce: 
1. Select a program 
2. Select the Risks/Issues/Changes tab 
3. Click on New (to create a Risk) 
4. Enter required fields: Risk name and Risk ID, Response Type 'Watch', and Save. 
5. Select 'Response Strategy' from the newly created Risk's Properties tab. 
6. Enter a long Response Strategy 
7. Enter a value for 'Assigned To' 
8. Click Add 
9. Get error 'Value contains illegal UTF-8 characters. Value is too large.' 
10. Reduce the number of characters in Response Strategy 
11. Click Add, and the Risk is created. 
12. Repeat step 3 to 5. 

Expected Result: Response Strategy is blank on the newly created Risk. 
Actual Result: Response strategy contains the long value (from step 6) which resulted in error Value is too large. 

Environment

CA PPM release 15.1

Resolution

This is defect DE41153, and is fixed in CA PPM release 15.5.