WCC QuickView CAUAJM_E_10045 An invalid encryption

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Article ID: 106753

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Updated On:

Products

CA Workload Automation AE - Business Agents (AutoSys) CA Workload Automation AE - Scheduler (AutoSys) CA Workload Automation Agent

Issue/Introduction

Using WAAE 11.3.6 SP7 , We are getting WCC QuickView encryption errors as below:
•CAUAJM_E_10045 An invalid encryption key was specified.
•E139012 Autosys error response:CAUAJM_E_10045 An invalid encryption key was specified.
•E131003 Error loading the job:E180010 Could not establish a connection to CA Workload Automation AE; invalid server context.

Cause

Root-cause was due to lack compatible CAPKI.

WAAAE 11.3.6 SP7 machine has CAPKI 5.2.0 installed

Environment

WAAE 11.3.6 SP7 on Linux

Resolution

The machine has CAPKI 5.2.0 installed  but
WAAE 11.3.6 SP7 distributed CAPKI 5.2.4.
After Upgraded CAPKI to 5.2.4 the problem is resolved