CA Automation Suite for Data Centers - Configuration AutomationCA Client Automation - Asset ManagementCA Client Automation - IT Client ManagerCA Client AutomationCA Client Automation - Remote ControlCA Client Automation - Asset IntelligenceCA Client Automation - Desktop Migration ManagerCA Client Automation - Patch Manager
In the Compatibility Matrix (https://support.ca.com/us/product-content/status/compatibility-matrix/ca-it-client-manager-compatibility-matrix.html) the integration for Service Desk shown is only up to 14.1
Can we use bridge functionality between ITCA 14.0SP2 and SDM 17.1? Is the integration working?
SDM 17.1 ITCM 14 SP2
Yes, we support the integration of ITCM 14.0sp2 with SDM 17.1.