shadow server offline no alert generated

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Article ID: 106348

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Updated On:

Products

CA Workload Automation AE - Business Agents (AutoSys) CA Workload Automation AE - Scheduler (AutoSys) CA Workload Automation Agent

Issue/Introduction



When taking the shadow server offline manually, will we receive an alert/alarm indicating that the environment is not longer in EP HA state?

Environment

Release:
Component: ATSYS

Resolution

No. As this is a manual request to shutdown the service, you will not receive an alarm. This is a "You asked for it" situation. 

Now, if the service should terminate abnormally, then you would receive alarms/alerts stating that the environment is no longer in HA mode. An example of these messages is evidenced below:
[07/13/2018 14:42:52]      CAUAJM_W_00168 The shadow's status is in question. The system is no longer in high availability mode. 
[07/13/2018 14:42:53]      CAUAJM_W_00134 The CA WAAE shadow scheduler has failed to update its status. Please investigate. 
[07/13/2018 14:42:53]      CAUAJM_I_40245 EVENT: ALARM            ALARM: EP_HIGH_AVAIL 
[07/13/2018 14:42:53]      <CAUAJM_W_00134 The CA WAAE shadow scheduler has failed to update its status. Please investigate.>