Internal Error: Portal URL could not be found

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Article ID: 106323

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Updated On:

Products

CA Network Flow Analysis (NetQos / NFA)

Issue/Introduction

Messages error after removed the NFA entries from CAPC Data Sources

http://nfaconsole/ra/pages/portal.aspx?admin=users Internal Error: Portal URL could not be found.
Check the value of NpcWebSiteHost in performance_center_properties.

Cause

For some reason the Delete Data Sources was not completed on NFA

Environment

NFA 9.x

Resolution

From the NFA console server go to the following URL: http://localhost/ReporterDataSource/ProductSyncWS.asmx
Go to the bottom of page and click UnregisterPerformanCenter
Click "Invoke". After clicking invoke you will see a white page, this is normal
Go to a command prompt and run: IISREST