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Internal Error: Portal URL could not be found
Article ID: 106323
Updated On:
Products
CA Network Flow Analysis (NetQos / NFA)
Issue/Introduction
Messages error after removed the NFA entries from CAPC Data Sources
http://nfaconsole/ra/pages/portal.aspx?admin=users Internal Error: Portal URL could not be found.
Check the value of NpcWebSiteHost in performance_center_properties.
http://nfaconsole/ra/pages/portal.aspx?admin=users Internal Error: Portal URL could not be found.
Check the value of NpcWebSiteHost in performance_center_properties.
Cause
For some reason the Delete Data Sources was not completed on NFA
Environment
NFA 9.x
Resolution
From the NFA console server go to the following URL: http://localhost/ReporterDataSource/ProductSyncWS.asmx
Go to the bottom of page and click UnregisterPerformanCenter
Click "Invoke". After clicking invoke you will see a white page, this is normal
Go to a command prompt and run: IISREST
Go to the bottom of page and click UnregisterPerformanCenter
Click "Invoke". After clicking invoke you will see a white page, this is normal
Go to a command prompt and run: IISREST
Feedback
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