Metrics collected analysis, Team Center Vs Investigator
Article ID: 106302
Updated On:
Products
APP PERF MANAGEMENT
CA Application Performance Management Agent (APM / Wily / Introscope)
CUSTOMER EXPERIENCE MANAGER
INTROSCOPE
Issue/Introduction
We have observed discrepancies between “Metrics collected” in Team Center VS “Number of Historical metrics”/”Number of Metrics” in Webview and Team Center in 10.7.0.45.
In the Team Center, we have created a Agent View card that shows all the agents per collector, so if we click on it, we see my two collectors with the connected agents and a number over the "Metrics Collected" text, which 18M for the first collector and 16M in the second one (it looks really high numbers).
Then if we go to the investigator in the Workstation and check the "Number of metrics" and "Number of historical metrics" for the two collectors we see there are less than 400K metrics and 1.2M of historical in each collector.
In the Team Center, we have created a Agent View card that shows all the agents per collector, so if we click on it, we see my two collectors with the connected agents and a number over the "Metrics Collected" text, which 18M for the first collector and 16M in the second one (it looks really high numbers).
Then if we go to the investigator in the Workstation and check the "Number of metrics" and "Number of historical metrics" for the two collectors we see there are less than 400K metrics and 1.2M of historical in each collector.
Cause
The root cause is wrong aggregation of metric count in agent view
Environment
APM 10.7.0.45.
Resolution
This is fixed in "Hotfix APM10.7.0HF09_cumulative.zip".
Please open a support ticket and ask for below Hotfix.
Please open a support ticket and ask for below Hotfix.
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