After creating an application mapping for port 443 all 443 traffic has been renamed to that custom application name

Products

• CA Network Flow Analysis (NetQos / NFA)

Issue/Introduction

After creating an application mapping for port 443 or another port, all 443 traffic has been renamed to that custom application name in Protocol Trend Reports. 

 

Environment

Release: RAIB1H99000-9.3-Network Flow Analysis-Interface Bundle-Hardware
Component:

Cause

Improper configuration of the Destination Port field when creating an application mapping.

The "Destination Port" field should be different then the original port and it should be a port number ideally over 65000 so that it is not in use by another application.

Resolution

To resolve this follow the steps below on 9.5.0 and earlier:

1.  Go into the Admin->Application Definitions page and delete the Application Definition that caused the problem.

2.  On the Console server open a command prompt  and run:

mysql reporter 
delete from protocol_domains where description not in(select description from application_mappings); 

3. Recreate the Application Definition with a destination port over 65000 that is not currently in use by any other application like below: