Duplicate entries for the same host where some entries have NULL IP address
Article ID: 106145
DX Infrastructure ManagementNIMSOFT PROBES
Several robots have multiple device entries in the UIM database CM_COMPUTER_SYSTEM table resulting in duplicate entries in the UMP USM portlet for these devices. For most of these duplciates, the IP address field is NULL.
If application discovery is configured, some 7.93 robots end up with duplicate entries in the CM_COMPUTER_SYSTEM table because the IP address column is NULL. What is the procedure for eliminating the duplicate entries?
Deploy the 7.93HF5 or later release of the robot_upate package to all robots where you have duplicates. Cold start (deactivate, then activate) the discovery_server probe once all robots have been upgraded to force the recorrelation of the duplicate device entries.