How do I set the PAM Appliance to Factory Defaults

Article Id: 106105

Status: Published

Updated On: 16-07-2018 10:46

Products:

CA Privileged Access Manager - Cloakware Password Authority (PA) , PAM SAFENET LUNA HSM , CA Privileged Access Manager (PAM) , CA Privileged Access Manager (PAM)

Issue/Introduction:

How do I set the PAM Appliances to Factory Defaults? I do not see that option on the appliance or in the application.

Environment:

CA Privileged Access Manager 3.0.2

Resolution:

The feature to Set Factory Defaults on LCD and Console is no longer available starting at 3.0.1.
A Reset button still exists on the Configuration, Database UI page. Note this button is only available when you unlock the appliance first on the Clustering page.

https://docops.ca.com/ca-privileged-access-manager/3-0-1/EN/release-information/features-no-longer-available-in-3-0-1

Additional Information:

There is an idea posted in Communities to request this feature back, if you are interest you can vote there or add comments.

https://communities.ca.com/ideas/235739491-bring-back-the-factory-settings-option-to-pam-3x-versions