Software Delivery Job Fails Due to Timeout on ITCA 14 SP1

book

Article ID: 106089

calendar_today

Updated On:

Products

CA Automation Suite for Data Centers - Configuration Automation CA Client Automation - Asset Management CA Client Automation - IT Client Manager CA Client Automation CA Client Automation - Remote Control CA Client Automation - Asset Intelligence CA Client Automation - Desktop Migration Manager CA Client Automation - Patch Manager

Issue/Introduction

Each transfer attempt contains 3 retriies. If the first
attempt fails due to a network error then FTPlugin server
removes that GUID from its list and when the next attempt would normally be made with the same GUID, FTPlugin server instead returns the error "Transfer Object Not Found".  This results in the transfer never being retried.
 

Cause

Code Bug

Environment

ITCA / ITCM CA Client Automation version 14 SP1 environment

Resolution

T55L083 which can be obtained from support via a help ticket.