Software Delivery Job Fails Due to Timeout on ITCA 14 SP1
book
Article ID: 106089
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Updated On:
Products
CA Automation Suite for Data Centers - Configuration AutomationCA Client Automation - Asset ManagementCA Client Automation - IT Client ManagerCA Client AutomationCA Client Automation - Remote ControlCA Client Automation - Asset IntelligenceCA Client Automation - Desktop Migration ManagerCA Client Automation - Patch Manager
Issue/Introduction
Each transfer attempt contains 3 retriies. If the first attempt fails due to a network error then FTPlugin server removes that GUID from its list and when the next attempt would normally be made with the same GUID, FTPlugin server instead returns the error "Transfer Object Not Found". This results in the transfer never being retried.
Cause
Code Bug
Environment
ITCA / ITCM CA Client Automation version 14 SP1 environment
Resolution
T55L083 which can be obtained from support via a help ticket.