Error Installing CABI JasperReports Server on Oracle 12c

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Article ID: 106085

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Updated On:

Products

SUPPORT AUTOMATION- SERVER CA Service Desk Manager - Unified Self Service KNOWLEDGE TOOLS CA Service Management - Asset Portfolio Management CA Service Management - Service Desk Manager

Issue/Introduction

Error message in CABI JasperReports Server install log when installing on Oracle 12c.

See error message below:

c:\Installer\buildomatic\bin\app-server.xml:60: java.sql.SQLException: [TibcoSoftwareInc][Oracle JDBC Driver][Oracle]ORA-12828: Can't start parallel transaction at a remote site [exec] c:\Installer\buildomatic\bin\app-server.xml:60: java.sql.SQLException: [TibcoSoftwareInc][Oracle JDBC Driver][Oracle]ORA-12828: Can't start parallel transaction at a remote site.

Cause

Oracle 12c has a new feature called PDB (Multitenant Architecture). The multitenant architecture enables an Oracle database to function as a multitenant container database (CDB). A CDB includes zero, one, or many customer-created pluggable databases (PDBs). A PDB is a portable collection of schemas, schema objects, and nonschema objects that appears to an Oracle Net client as a non-CDB. All Oracle databases before Oracle Database 12c were non-CDBs.

Environment

CABI JasperReports Server 6.3.0

Resolution

The CABI JasperReports Server 6.3.0 installer does not support Oracle 12c PDB feature. In order to install it sucessfully, ask the database administrator to not create a pluggable database intended to JasperReports Server.

Additional Information

Oracle Database 12c Feature: Multitenant Database
http://www.oracle.com/technetwork/articles/database/multitenant-part1-pdbs-2193987.html