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Connections become hung in some 14.0 SP2 Environments
Article ID: 106084
CA Automation Suite for Data Centers - Configuration AutomationCA Client Automation - Asset ManagementCA Client Automation - IT Client ManagerCA Client AutomationCA Client Automation - Remote ControlCA Client Automation - Asset IntelligenceCA Client Automation - Desktop Migration ManagerCA Client Automation - Patch Manager
After an upgrade to 14.0 SP2 or a clean install of 14 SP2, some environment experience connectivity problems between the DM and its Scalability Servers. Communication issues manifest and do not resolve unless the machines are rebooted or as found later, if CAF AND the Port Multiplexer, CSAMPMUX.EXE are recycled
any supported ITCA / ITCM R14 SP2 environment (Issue may have existed in previous versions, but 14 SP2 is required for the current fix)
T55L084 or equivalent fix for ITCM 14 SP2 which can be obtained from Support via a help ticket.