Problem with IIB10 fieldpack - no data reported in investigator

Article Id: 106050

Status: Published

Updated On: 06-03-2019 01:40

Products:

CA Application Performance Management Agent (APM / Wily / Introscope) , INTROSCOPE

Issue/Introduction:

This relates to the IIB10 FieldPack. The IIB agent starts and looks to connect to the IIB10 broker. The broker appears in the workstation,however there are no metrics reported and there is the following FATAL error in the agent log

7/06/18 10:55:42 AM BST [FATAL] [com.wily.powerpack.websphereMQ.agent.MQMonitor.MBMonitor.v7.MBTreeConfigMain] Broker BROKERNAMEHERE broken connection!

Cause:

Problem was due to not having set the MQSI_CMP_USERNAME and MQSI_CMP_PASSWORD variables

Environment:

IIB 10 Fieldpack

Resolution:

As per the IIB Fieldpack readme

If Admin Security is enabled, then to set the username and password using below System environment properties
MQSI_CMP_USERNAME=username
MQSI_CMP_PASSWORD=password