Export to Excel (Data Only) Shows No Data When Clicking Through Several Pages to Get to the Task List Page

book

Article ID: 106046

calendar_today

Updated On:

Products

CLARITY PPM FOR ITG CLARITY PPM FEDERAL Clarity PPM SaaS Clarity PPM On Premise

Issue/Introduction

Export to Excel (Date Only) shows no data when clicking through several pages to get to the task list page.

Steps to Reproduce
  1. Open Project 
  2. Click on Team 
  3. Click on a Resource 
  4. Click on Allocations Tab 
  5. Click on a Project (does not matter if this pages opens as a pop-up or not) 
  6. Click on Tasks 
  7. Click Options Export to Excel (Data Only) 
Expected Result: Tasks Show in Excel 
Actual Result: Only header shows in Excel

Environment

This issue has been reported in CA PPM 14.3.

Resolution

Workaround:
Click on another tab such, as Team tab and then go back to Tasks tab and perform the export.