Reports from RA Agent stuck in Transferring state in Activities window

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Article ID: 106033

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Updated On:

Products

CA Automic Workload Automation - Automation Engine

Issue/Introduction



Why are the reports staying in the "Transferring" state for RA jobs? 

Environment

They remain in the activities window till their status is manually changed.

Resolution

When an RA job is set to have the report go to the database, as in the below screen:

<Please see attached file for image>

Job report - Database

It will have a Report (as below) transferring, the entire time it is executing:

<Please see attached file for image>

Report in Transferring State

Additional Information

This behavior can be remedied by checking File versus Database for the report. This will require maintenance of the reports on the Agent's associated file system. 

Attachments

1558699663284000106033_sktwi1f5rjvs16jss.png get_app
1558699661385000106033_sktwi1f5rjvs16jsr.png get_app