Problem with exporting and importing service with WSSSAServiceCmdV2 command

book

Article ID: 106017

calendar_today

Updated On:

Products

CA Service Operations Insight (SOI)

Issue/Introduction

Services containing custom relationship and policy are exported with WSSSAServiceCmdV2 command, when importing the same service using the same command the custom policy is not imported and the custom relationship changes from "Is affected By" to "DependsOn"

Environment

Release: SAMBDL99000-4.2-Spectrum-Service Assurance Manager-Promotional Bundle
Component:

Resolution

Instead of using the WSSSAServiceCmdV2 command use WSSAmServiceCmd command to export and import the service. This command will import the service with its custom relationship and policy intact unlike the WSSSAServiceCmdV2 where the command desn't import the custom policy and also changes the custom relationship to "Depends On"