Agile Central - HPQC: Unused Field Handler Warnings

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Article ID: 106016

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Updated On:

Products

CA Agile Central On Premise (Rally) CA Agile Central SaaS (Rally)

Issue/Introduction

The log file shows entries similar to the following:
[2018-07-09 18:29:43 Z] WARN : RallyEIF::WRK::Connector.block in validate - Unused ALM Field Handler found: RQ_REQ_COMMENT
[2018-07-09 18:29:43 Z] WARN : RallyEIF::WRK::Connector.block in validate - Unused ALM Field Handler found: RQ_DEV_COMMENTS

In debug level the pattern looks like the following entries:
[2018-07-09 18:29:43 Z] WARN : RallyEIF::WRK::Connector.block in validate - Unused ALM Field Handler found: RQ_REQ_COMMENT 
[2018-07-09 18:29:43 Z] DEBUG : RallyEIF::WRK::Connector.block in validate - ALM Connection field_handler validation for "RQ_REQ_COMMENT" succeeded 
[2018-07-09 18:29:43 Z] WARN : RallyEIF::WRK::Connector.block in validate - Unused ALM Field Handler found: RQ_DEV_COMMENTS 
[2018-07-09 18:29:43 Z] DEBUG : RallyEIF::WRK::Connector.block in validate - ALM Connection field_handler validation for "RQ_DEV_COMMENTS" succeeded

Environment

HP ALM Connector 4.8.x

Resolution

These entries normally indicate that there is a field handler definition in place but there is no corresponding mapping.  If the warning is being generated due to a missing field mapping then the field handler section can be cleaned up to remove unused handlers.

We have seen these entries in the logs even when there is a field mapping.  In that situation, these entries are benign and can be safely ignored. 
 

Additional Information

keywords: agile central, rally, hp qc, hp alm, quality center, connector, integration