How to update Alert user attributes using webservices
Article ID: 105995
Updated On:
Products
CA Service Operations Insight (SOI)
Issue/Introduction
How do i update the "Alert user attributes" using webservices?
I'm able to update the ticketid field with a ticket number but i'm unable to update the userattributes.
Environment
SOI 4.2
Resolution
you need to use the Alert Update v2 version.
You can use https://<soimanager>:7403/rest/application.wadl and save a copy to the disk.
Then load the content into soap ui.
In order to update the values of the userattributes use the PUT - updateAlertV2 request.
You can use https://<soimanager>:7403/rest/application.wadl and save a copy to the disk.
Then load the content into soap ui.
In order to update the values of the userattributes use the PUT - updateAlertV2 request.
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