failed to configure IDM 14.2 integration with MS Exchange Server 2013 CU17
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Article ID: 105994
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Updated On:
Products
CA Identity ManagerCA Identity GovernanceCA Identity Portal
Issue/Introduction
AD endpoint has been defined and acquired. A new Exchange Server has been introduced and is not visible on the AD endpoint properties in Provisioning Manager. We have followed https://comm.support.ca.com/kb/how-to-register-a-new-or-additional-exchange-server-in-an-existing-admin-installation/kb000055083 and ran the ldapsearch command and still Provisioning Manager is showoing "This ADS Server does not run on Exchange 2000 Server"
Environment
IM 12.6 SPx IM 14.x
Cause
Provisioning Directory data is configured with eTADSExchange=0 therefore not showing the Exchange Server details
Resolution
Using Jxplorer connect to Provisioning DB (port 20391) with User DN eTDSAContainerName=DSAs,eTNamespaceName=CommonObjects,dc=etadb and the suitable password Browse to eTADSDirectoryName=<ADSNAME>,eTNamespaceName=ActiveDirectory,dc=im,dc=etadb And set eTADSexchange to 1 - submit Exchange gateway details should now be visible via Provisioning Manager / Identity Manager UI