Cost Plan - Getting Internal Server Error on clicking 'Details ' tab while creating new cost plan

Article Id: 105958

Status: Published

Updated On: 10-07-2018 16:37

Products:

CLARITY PPM FOR ITG , Clarity PPM On Premise , CLARITY PPM FEDERAL , Clarity PPM SaaS , Clarity PPM SaaS - Application , Clarity PPM SaaS - Application , Clarity PPM On Premise

Issue/Introduction:

When a user opens a project and clicks on 'Financial' tab then on the "New Manual Plan" button, the 'Create Cost Plan' page open. Without filling any fields, simply click on the 'Detail' tab and you get 'Internal server error'.

Cause:

1. Open any project and click on 'Financials' tab
2. click on 'New Manual Plan'
3. Click on 'Detail' tab

Expected : Details and Processes tab should not be displayed until new plan is created.
Actual : 'Internal Server Error' is displayed

Environment:

Release:
Component: ODFNM

Resolution:

Resolved in PPM 15.4