Cost Plan - Getting Internal Server Error on clicking 'Details ' tab while creating new cost plan
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Article ID: 105958
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Updated On:
Products
CLARITY PPM FOR ITGCLARITY PPM FEDERALClarity PPM SaaS - ApplicationClarity PPM On Premise
Issue/Introduction
When a user opens a project and clicks on 'Financial' tab then on the "New Manual Plan" button, the 'Create Cost Plan' page open. Without filling any fields, simply click on the 'Detail' tab and you get 'Internal server error'.
Cause
1. Open any project and click on 'Financials' tab 2. click on 'New Manual Plan' 3. Click on 'Detail' tab
Expected : Details and Processes tab should not be displayed until new plan is created. Actual : 'Internal Server Error' is displayed