HPQC: Connector Error failed on attempt to create QC Requirement
Article ID: 105955
Updated On:
Products
Rally On-Premise
Rally SaaS
Issue/Introduction
When trying to use a COPY service to copy work items from Agile Central into HP ALM via the HPQC Connector, the following error is seen in the log:
[2018-07-10 21:12:32 Z] ERROR : RallyEIF::WRK::QCConnection.rescue in create_internal - failed on attempt to create QC Requirement item from src item
[2018-07-10 21:12:32 Z] WARN : RallyEIF::WRK::QCConnection.initialize - Could not create requirement - QCAPI - HTTP-500 on request - http://qc.domain.com/qcbin/rest/domains/YOURDOMAIN/projects/YOURPROJECT/requirements.
Response was: {"Id":"qccore.unknown-field-name","Title":"Entity: requirement doesn't have a field named: user-03","ExceptionProperties":[],"StackTrace":null} -
C:/Ruby22-x64/lib/ruby/gems/2.2.0/gems/rally_hp_alm_api-1.0.5/lib/rally_hp_alm_api/qc_rest_json.rb:180:in `send_request'
C:/Ruby22-x64/lib/ruby/gems/2.2.0/gems/rally_hp_alm_api-1.0.5/lib/rally_hp_alm_api/client/hp_client.rb:69:in `send_request'
C:/Ruby22-x64/lib/ruby/gems/2.2.0/gems/rally_hp_alm_api-1.0.5/lib/rally_hp_alm_api/client/hp_client.rb:155:in `create'
C:/Ruby22-x64/lib/ruby/gems/2.2.0/gems/rallyeif-qc-4.8.2/lib/rallyeif/qc/qc_connection/qc_connection.rb:766:in `create_internal'
C:/Ruby22-x64/lib/ruby/gems/2.2.0/gems/rallyeif-wrk-1.3.0/lib/rallyeif/wrk/connection.rb:454:in `create'
C:/Ruby22-x64/lib/ruby/gems/2.2.0/gems/rallyeif-wrk-1.3.0/lib/rallyeif/wrk/connector.rb:358:in `copy_to_other'
C:/Ruby22-x64/lib/ruby/gems/2.2.0/gems/rallyeif-wrk-1.3.0/lib/rallyeif/wrk/connector_runner.rb:470:in `block in process_service_artifacts'
C:/Ruby22-x64/lib/ruby/gems/2.2.0/gems/rally_api-1.2.1/lib/rally_api/rally_query_result.rb:22:in `block in each'
C:/Ruby22-x64/lib/ruby/gems/2.2.0/gems/rally_api-1.2.1/lib/rally_api/rally_query_result.rb:21:in `each'
C:/Ruby22-x64/lib/ruby/gems/2.2.0/gems/rally_api-1.2.1/lib/rally_api/rally_query_result.rb:21:in `each'
C:/Ruby22-x64/lib/ruby/gems/2.2.0/gems/rallyeif-wrk-1.3.0/lib/rallyeif/wrk/connector_runner.rb:467:in `process_service_artifacts'
C:/Ruby22-x64/lib/ruby/gems/2.2.0/gems/rallyeif-wrk-1.3.0/lib/rallyeif/wrk/connector_runner.rb:409:in `process_service'
C:/Ruby22-x64/lib/ruby/gems/2.2.0/gems/rallyeif-wrk-1.3.0/lib/rallyeif/wrk/connector_runner.rb:529:in `block in run_services'
C:/Ruby22-x64/lib/ruby/gems/2.2.0/gems/rallyeif-wrk-1.3.0/lib/rallyeif/wrk/connector_runner.rb:528:in `each'
C:/Ruby22-x64/lib/ruby/gems/2.2.0/gems/rallyeif-wrk-1.3.0/lib/rallyeif/wrk/connector_runner.rb:528:in `run_services'
C:/Ruby22-x64/lib/ruby/gems/2.2.0/gems/rallyeif-wrk-1.3.0/lib/rallyeif/wrk/connector_runner.rb:347:in `block in run'
C:/Ruby22-x64/lib/ruby/gems/2.2.0/gems/rallyeif-wrk-1.3.0/lib/rallyeif/wrk/connector_runner.rb:286:in `each'
C:/Ruby22-x64/lib/ruby/gems/2.2.0/gems/rallyeif-wrk-1.3.0/lib/rallyeif/wrk/connector_runner.rb:286:in `run'
C:/Ruby22-x64/lib/ruby/gems/2.2.0/gems/rallyeif-qc-4.8.2/bin/ca_agile_central2_hpalm_connector.rb:12:in `<top (required)>'
C:/Ruby22-x64/bin/ca_agile_central2_hpalm_connector.rb:23:in `load'
C:/Ruby22-x64/bin/ca_agile_central2_hpalm_connector.rb:23:in `<main>'
[2018-07-10 21:12:32 Z] ERROR : RallyEIF::WRK::Connector.rescue in copy_to_other - Unable to create a ALM requirement with these field values: {"RQ_REQ_NAME"=>"User Story Title", :RQ_USER_01=>"236183553420", "user-03"=>"US12", "type-id"=>"0", "description"=>"<html><body>Description</body></html>", "parent-id"=>"0"}, Could not create requirement - QCAPI - HTTP-500 on request - http://qc.domain.com/qcbin/rest/domains/YOURDOMAIN/projects/YOURPROJECT/requirements.
Response was: {"Id":"qccore.unknown-field-name","Title":"Entity: requirement doesn't have a field named: user-03","ExceptionProperties":[],"StackTrace":null} -
C:/Ruby22-x64/lib/ruby/gems/2.2.0/gems/rally_hp_alm_api-1.0.5/lib/rally_hp_alm_api/qc_rest_json.rb:180:in `send_request'
C:/Ruby22-x64/lib/ruby/gems/2.2.0/gems/rally_hp_alm_api-1.0.5/lib/rally_hp_alm_api/client/hp_client.rb:69:in `send_request'
C:/Ruby22-x64/lib/ruby/gems/2.2.0/gems/rally_hp_alm_api-1.0.5/lib/rally_hp_alm_api/client/hp_client.rb:155:in `create'
C:/Ruby22-x64/lib/ruby/gems/2.2.0/gems/rallyeif-qc-4.8.2/lib/rallyeif/qc/qc_connection/qc_connection.rb:766:in `create_internal'
C:/Ruby22-x64/lib/ruby/gems/2.2.0/gems/rallyeif-wrk-1.3.0/lib/rallyeif/wrk/connection.rb:454:in `create'
C:/Ruby22-x64/lib/ruby/gems/2.2.0/gems/rallyeif-wrk-1.3.0/lib/rallyeif/wrk/connector.rb:358:in `copy_to_other'
C:/Ruby22-x64/lib/ruby/gems/2.2.0/gems/rallyeif-wrk-1.3.0/lib/rallyeif/wrk/connector_runner.rb:470:in `block in process_service_artifacts'
C:/Ruby22-x64/lib/ruby/gems/2.2.0/gems/rally_api-1.2.1/lib/rally_api/rally_query_result.rb:22:in `block in each'
C:/Ruby22-x64/lib/ruby/gems/2.2.0/gems/rally_api-1.2.1/lib/rally_api/rally_query_result.rb:21:in `each'
C:/Ruby22-x64/lib/ruby/gems/2.2.0/gems/rally_api-1.2.1/lib/rally_api/rally_query_result.rb:21:in `each'
C:/Ruby22-x64/lib/ruby/gems/2.2.0/gems/rallyeif-wrk-1.3.0/lib/rallyeif/wrk/connector_runner.rb:467:in `process_service_artifacts'
C:/Ruby22-x64/lib/ruby/gems/2.2.0/gems/rallyeif-wrk-1.3.0/lib/rallyeif/wrk/connector_runner.rb:409:in `process_service'
C:/Ruby22-x64/lib/ruby/gems/2.2.0/gems/rallyeif-wrk-1.3.0/lib/rallyeif/wrk/connector_runner.rb:529:in `block in run_services'
C:/Ruby22-x64/lib/ruby/gems/2.2.0/gems/rallyeif-wrk-1.3.0/lib/rallyeif/wrk/connector_runner.rb:528:in `each'
C:/Ruby22-x64/lib/ruby/gems/2.2.0/gems/rallyeif-wrk-1.3.0/lib/rallyeif/wrk/connector_runner.rb:528:in `run_services'
C:/Ruby22-x64/lib/ruby/gems/2.2.0/gems/rallyeif-wrk-1.3.0/lib/rallyeif/wrk/connector_runner.rb:347:in `block in run'
C:/Ruby22-x64/lib/ruby/gems/2.2.0/gems/rallyeif-wrk-1.3.0/lib/rallyeif/wrk/connector_runner.rb:286:in `each'
C:/Ruby22-x64/lib/ruby/gems/2.2.0/gems/rallyeif-wrk-1.3.0/lib/rallyeif/wrk/connector_runner.rb:286:in `run'
C:/Ruby22-x64/lib/ruby/gems/2.2.0/gems/rallyeif-qc-4.8.2/bin/ca_agile_central2_hpalm_connector.rb:12:in `<top (required)>'
C:/Ruby22-x64/bin/ca_agile_central2_hpalm_connector.rb:23:in `load'
C:/Ruby22-x64/bin/ca_agile_central2_hpalm_connector.rb:23:in `<main>'
Environment
HP ALM Work Item Connector 4.8.x
Cause
This can happen when the following conditions exist in the configuration
Requirement type is not the default (Undefined)
Trying to define this alternate requirement type using RQ_REQ_TYPE
The field you are trying to store data in is not active in the Undefined requirement type
This happens because the connector does not regard RQ_REQ_TYPE when it goes to create the requirement. The connector tries to create the work item in the Undefined requirement type where the field is not enabled and QC throws the error that the field does not exist.
Requirement type is not the default (Undefined)
Trying to define this alternate requirement type using RQ_REQ_TYPE
The field you are trying to store data in is not active in the Undefined requirement type
This happens because the connector does not regard RQ_REQ_TYPE when it goes to create the requirement. The connector tries to create the work item in the Undefined requirement type where the field is not enabled and QC throws the error that the field does not exist.
Resolution
Use the <RequirementType> attribute in place of the RQ_TYPE_ID.
- Remove the RQ_TYPE_ID reference in the <FieldDefaults> section.
- Add a <RequirementType> attribute in the <QCConnection> section as shown in the below example:
<QCConnection> <Url>http://qc</Url> <User>MyUser</User> <Password></Password> <RequirementType>Functional</RequirementType> ... </QCConnection>
Feedback
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