The following error is seen in a work item connector log:
[2018-07-02 18:35:02 Z] ERROR : Object.exception - Message [2018-07-02 18:35:02 Z] ERROR : Object.exception - Stack Trace [2018-07-02 18:35:02 Z] ERROR : Object.block in exception - C:/Ruby22-x64/lib/ruby/gems/2.2.0/gems/rallyeif-wrk-1.3.0/lib/rallyeif/wrk/connector_runner.rb:357:in `sleep' [2018-07-02 18:35:02 Z] ERROR : Object.block in exception - C:/Ruby22-x64/lib/ruby/gems/2.2.0/gems/rallyeif-wrk-1.3.0/lib/rallyeif/wrk/connector_runner.rb:357:in `run' [2018-07-02 18:35:02 Z] ERROR : Object.block in exception - C:/Ruby22-x64/lib/ruby/gems/2.2.0/gems/rallyeif-qc-4.8.2/bin/ca_agile_central2_hpalm_connector.rb:12:in `<top (required)>' [2018-07-02 18:35:02 Z] ERROR : Object.block in exception - C:/Ruby22-x64/bin/ca_agile_central2_hpalm_connector.rb:23:in `load' [2018-07-02 18:35:02 Z] ERROR : Object.block in exception - C:/Ruby22-x64/bin/ca_agile_central2_hpalm_connector.rb:23:in `<main>'