Agile Central - Integrations: Work Item Connector log shows sleep error

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Article ID: 105920

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Updated On:

Products

CA Agile Central On Premise (Rally) CA Agile Central SaaS (Rally)

Issue/Introduction

The following error is seen in a work item connector log:

[2018-07-02 18:35:02 Z] ERROR : Object.exception - Message 
[2018-07-02 18:35:02 Z] ERROR : Object.exception - Stack Trace
[2018-07-02 18:35:02 Z] ERROR : Object.block in exception - C:/Ruby22-x64/lib/ruby/gems/2.2.0/gems/rallyeif-wrk-1.3.0/lib/rallyeif/wrk/connector_runner.rb:357:in `sleep'
[2018-07-02 18:35:02 Z] ERROR : Object.block in exception - C:/Ruby22-x64/lib/ruby/gems/2.2.0/gems/rallyeif-wrk-1.3.0/lib/rallyeif/wrk/connector_runner.rb:357:in `run'
[2018-07-02 18:35:02 Z] ERROR : Object.block in exception - C:/Ruby22-x64/lib/ruby/gems/2.2.0/gems/rallyeif-qc-4.8.2/bin/ca_agile_central2_hpalm_connector.rb:12:in `<top (required)>'
[2018-07-02 18:35:02 Z] ERROR : Object.block in exception - C:/Ruby22-x64/bin/ca_agile_central2_hpalm_connector.rb:23:in `load'
[2018-07-02 18:35:02 Z] ERROR : Object.block in exception - C:/Ruby22-x64/bin/ca_agile_central2_hpalm_connector.rb:23:in `<main>'

Cause

This is caused by not using the -1 parameter when running a config file through the work item connector and having pressed Ctrl+C to exit the routine.

Environment

Release:
Component: ACSAAS

Resolution

This is not a fatal error therefore there is no resolution for this.  It is only seen when exiting a looping connector routine.