If the problem persists at this point, there is another instance where this can occur, but not as common.
Please view the sdagent log files for any instances that resemble the following:
Sending IPC message:
<message version="1.0.0.0">
<RPCCall UUID="<uuid> MethodName="SetProgressCaption">
<Param1>STARTJOB_SD</Param1>
</RPCCall>
</message>
...
C:\Program Files\CA\DSM\SD\tmp\activate\<uuid>.zip does not exist, downloading from the beginning
StartFileTransfer() - filename:C:\Program Files\CA\DSM\SD\tmp\activate\<uuid>.zip
...
Attempting to connect to <hostname> with address <ip address>
StartFileTransfer() returning 1
cfFTClientAPI | | File Transfer Attempt 1 completed. Return code 1. Total Retries 3.
cfFTClientAPI | | File Transfer Attempt 2 completed. Return code 1. Total Retries 3.
cfFTClientAPI | | File Transfer Attempt 3 completed. Return code 1. Total Retries 3.
ERROR | Failed to get zip C:\Program Files\CA\DSM\SD\tmp\activate\<uuid>.zip [3] Package download failed: ZIP file missing.
Job couldn't find a library
Error retreiving library for job 1
...
Sending IPC message:
<message version="1.0.0.0">
<RPCCall UUID="<uuid> MethodName="ProgressError">
<Param1>1</Param1>
<Param2>1</Param2>
<Param3>Library not available for job.</Param3>
</RPCCall>
</message>
If the above is found, then, if not already running r14SP2, please upgrade to that release and request 2 testfixes from support: T55L092 and T533333
All other instances, please open a ticket with customer support for further assistance