Workstation GUI Screen Corruption

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Article ID: 105886

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Updated On:

Products

CA Application Test Service Virtualization CA Continuous Application Insight (PathFinder) CA Service Virtualization (DevTest / LISA / VSE / Application Test)

Issue/Introduction

One of our QA team members is experiencing big issues with LISA/DevTest Workstation GUI which is producing a lot of "glitches" which makes it unusable.

Our IT Support team already updated all relevant drivers on the computer and the issue still persists. Can you please advise?

Cause

The screen driver is not correctly rendering Java Swing/awt applications. This is a known problem with some 3d screen rendering engines 

3d screen management in Windows 10 is no longer selectable by the user, instead being managed by the operating system on an automatic basis. The usual resolution of disabling 3d rendering for Java applications is therefore not available. 

Environment

Windows 10 local display

Resolution

Since the latest driver did not improve matters, the workstation application was started in compatibility mode for Windows 8.1, with greatly improved performance. 

The following properties were also added to the vmoptions file for Workstation. 

-Dsun.java2d.d3d=false 
-Dsun.java2d.ddoffscreen=false 
-Dsun.java2d.noddraw=true