Is it possible to avoid the automatic acknowledgment of Normal alarms when "Acknowledge When Assigned" is set to Yes?

Is it possible to avoid the automatic acknowledgment of Normal alarms when "Acknowledge When Assigned" is set to Yes?

Article Id: 105859

Status: Published

Updated On: 22-04-2020 08:47

Products:

CA Spectrum

Issue/Introduction:

Is it possible to avoid the automatic acknowledgment of Normal alarms when "Acknowledge When Assigned" is set to Yes?

Environment:

Release: Any
Component: SPCCSS

Resolution:

The "Acknowledge When Assigned" functionality in the Set Preferences -> Alarms Tab folder is a global setting that applies to all alarm conditions. It is not possible to single out a specific alarm condition to exclude from automatic acknowledgement when this is enabled.