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Is it possible to avoid the automatic acknowledgment of Normal alarms when "Acknowledge When Assigned" is set to Yes?

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Article ID: 105859

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Updated On:

Products

CA Spectrum

Issue/Introduction

Is it possible to avoid the automatic acknowledgment of Normal alarms when "Acknowledge When Assigned" is set to Yes?

Environment

Release: Any
Component: SPCCSS

Resolution

The "Acknowledge When Assigned" functionality in the Set Preferences -> Alarms Tab folder is a global setting that applies to all alarm conditions. It is not possible to single out a specific alarm condition to exclude from automatic acknowledgement when this is enabled.

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