When % Complete Is Modified in Microsoft Project to a Percentage Corresponding to More than One Day, % Complete Changes to 100%

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Article ID: 105853

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Updated On:

Products

CLARITY PPM FOR ITG CLARITY PPM FEDERAL Clarity PPM SaaS - Application Clarity PPM On Premise

Issue/Introduction

When the % Complete is modified for some multi-day tasks, and the % Complete represents more than one day of completion, then the % Complete is automatically changed to 100% and the task appears in the MSP Gantt as a 1 day duration with the rest of the duration being dotted. 

Steps to Reproduce
  1. Create a project in CA PPM, open in MSP. 
  2. Create a new task and set the duration to 1 eweek*. (*) The issue is visible ONLY when using elapsed-time units (i.e.: edays, eweeks). 
  3. Save project to PPM and open in MSP again. 
  4. Change the % Complete for the task to 11%.
VARIANT for the same issue:
  1. Create a project in CA PPM, open in MSP. 
  2. Create two tasks, t1 and t2, t1 being a summary task and t2 a child task of t1. 
  3. Set t2 (child task) duration to 10 days**. (**) The issue is visible with BOTH elapsed-time units (i.e.: edays) and non-elapsed-time (i.e.: days). 
  4. Save project to PPM and open in MSP again. 
  5. Change the % Complete for the task to 11%. 
Expected Results: % Complete changes to 11% 
Actual Results: % Complete changes to 100%, in the Gantt the task is observed as a 1 day duration task with the rest of the task length being dotted. After another save to PPM and open in MSP, the dotted line is not there, but the task remains as 100% Complete.

Cause

This issue has been reported to Engineering for review as DE42357.

Environment

This issue has been observed in CA PPM 15.4 and 15.4.1.

Resolution

This issue has been fixed in PPM 15.5 and backported to 15.4.1.2 (15.4 SP1 patch 2).