NAS Suppression Key Variable Issue

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Article ID: 105850

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Updated On:

Products

DX Infrastructure Management NIMSOFT PROBES

Issue/Introduction

We use an Auto Operator Rule to increase the priority of alarms.
we use the new alarm rule as we need to increase more than one level
This works as expected but is not carrying the correct suppression key to the new alarm. Instead it is replacing it with the Subsystem id
below is a screenshot of the rule

<Please see attached file for image>

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Cause

The rule is working as expected but the wrong variables have been used
  • $subsys = Subsystem String¬†
  • $sid = Subsystem ID.¬†
and thus with the config above the suppression key is replaced with subsystem id

Environment

Release:
Component: UIMNAS

Resolution

use $supp_key as the variable for suppression key

<Please see attached file for image>

User-added image

Attachments

1558699699488000105850_sktwi1f5rjvs16ju5.png get_app
1558699697423000105850_sktwi1f5rjvs16ju4.png get_app