Can't export Jasper Report to PPTX. "Error 401 - User is not registered."
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Article ID: 105842
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Updated On:
Products
Clarity PPM On Premise
Issue/Introduction
Unable to export a Jaspersoft Report to PPTX.
Receives message
"Error 401 - User is not registered. ERROR The user is not registered on the reporting server."The user has:
- All the Advanced Reporting Rights
- Is present in Jaspersoft
- Has all Role permission given
Environment
Release: All Supported Releases
Component: Clarity Jaspersoft
Resolution
Have the user clear the browser cache.
Attachments
1558699793790000105842_sktwi1f5rjvs16jut.png
get_app
1558699791799000105842_sktwi1f5rjvs16jus.png
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