Automic Web Interface Error after running Client Copy

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Article ID: 105785

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Updated On:

Products

CA Automic Workload Automation - Automation Engine AUTOMIC WORKLOAD AUTOMATION

Issue/Introduction

After logging onto a newly created client using the Client Copy utility, a stack trace error is thrown when opening the Process Assembly perspective:

Folder was not found. It may have been deleted or renamed.com.uc4.ecc.ae.commons.content.uc4objectview.exceptions.FolderDeletedException com.uc4.ecc.plugins.ae.perspectives.processassembly.content.home.FolderListPresenter.load(FolderListPresenter.java:186) com.uc4.ecc.plugins.ae.perspectives.processassembly.content.home.FolderListPresenter$1.load(FolderListPresenter.java:150) com.uc4.ecc.plugins.ae.perspectives.processassembly.content.home.FolderListPresenter$1.load(FolderListPresenter.java:146) com.uc4.ecc.framework.core.async.NoArgsLoaderWrapper.load(NoArgsLoaderWrapper.java:16) com.uc4.ecc.framework.core.async.NoArgsLoaderWrapper.load(NoArgsLoaderWrapper.java:7) com.uc4.ecc.framework.core.async.BaseRequestCoordinator$1$1.call(BaseRequestCoordinator.java:223) com.uc4.ecc.framework.core.pool.ContextAwareExecutorService$CallableImplementation.call(ContextAwareExecutorService.java:72) java.util.concurrent.FutureTask.run(Unknown Source) java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source) java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source) java.lang.Thread.run(Unknown Source)

Cause

This is a bug in the Automic Web Interface.

Environment

Release: AUTWAB99000-12.1-Automic Workload Automation-Base Edition
Component:

Resolution

This issue is fixed in the following versions:

Automic Web Interface 12.2.0 (available for download)
Automic Web Interface 12.1.3 - Planned Release for September 24th, 2018

The workaround is to create a new client in the target system, and then use the unload/load utilities to get the objects from the source system into the target system.